Privacy Policy

Your privacy is important to Mivalor Consulting Oy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and coaching services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Professional Information: Job title, company name, and industry.
  • Payment Information: Credit card details or other payment information (processed securely through a third-party payment processor).
  • Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
  • Coaching-Related Information: Information shared during coaching sessions, including goals, challenges, and progress.
2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, subscribe to our newsletter, or contact us directly.
  • During Coaching Sessions: Information shared verbally or in writing during coaching sessions.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • From Third Parties: Potentially from social media platforms if you interact with our content on those platforms.
3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Coaching Services: To deliver personalized coaching and support.
  • Communication: To respond to inquiries, send updates, and provide customer support.
  • Payment Processing: To process payments for our services.
  • Website Improvement: To analyze website usage and improve our website’s functionality and content.
  • Marketing: To send promotional emails and newsletters (with your consent).
  • Legal Compliance: To comply with legal obligations.
4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Coaching-related information will be retained in accordance with the terms of our coaching agreement.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission.
  • Secure Storage: Storing data on secure servers with limited access.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular security audits to identify and address vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email marketing, and website hosting.
  • Legal Authorities: When required by law or legal process.
  • Business Partners: With your consent, we may share your information with business partners who offer products or services that may be of interest to you.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal information.
  • Erasure: You have the right to request the deletion of your personal information.
  • Restriction of Processing: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us at: [Insert Email Address Here]. We will respond to your request within a reasonable timeframe.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
  • Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience.
  • Advertising Cookies: These cookies are used to deliver targeted advertising based on your interests.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified each time a cookie is set. However, please note that disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: [Insert Email Address Here] or [Insert Phone Number Here].

Effective Date: [Insert Date Here]